Business Service Management

Business ServiceWhatsApp is gearing up to finally monetize its messaging app by charging large enterprise businesses for tools to better communicate with customers. Service management is a generic activity which didn’t originate from the IT industry, and therefore is much bigger and more widely applied than IT service management or business service management. BSM and ITSM can be considered as applications of service management in a specific context.

We have created an exceptional work environment that embraces diversity and inclusion, giving back to our communities, and a truly vibrant and energizing work space. We foster collaboration, strong values, camaraderie, and high standards in all we do. Your work-life balance and overall wellbeing are important to us. Here, you will find a company-wide commitment to our customers, our communities, and our most important asset – our people.

Spanning from fortune 500 companies to startups we provide the best in business services to a massive client base. Find more American Express services. Choose from Personal Savings Accounts & CDs, Accept American Express Charge & Credit Cards, Small Business Apps & Tools, and Mobile Services.

Get 99.9% uptime guaranteed and 24×7 online and phone support. So, now, hopefully you know what a business service is and the value of a services approach in IT operations. We have a strong focus on our clients’ needs, our practical approach ensures that we can offer you tailor-made solutions to meet your specific requirements.

Gartner’s maturity model shows that among Infrastructure & Operations personnel, the current ranking on the maturity scale (stages include: Awareness, Committed, Proactive, Service Aligned, Business Partner) is 2.35 out of a possible 5. That means that majority of IT organization have not yet achieved a service-aligned view of their operations.