Our business technologies and industry-specific solutions bring you closer to your customer—helping you work better together, making new opportunities possible. A BSM approach is most commonly applied in an Information and communications technology (ICT) environment, positioned above IT Service Management (ITSM) (which is often exercised according to guidance such as the Information Technology Infrastructure Library – ITIL ). BSM is distinctive in ensuring that business and customer objectives provide an input which is considered when defining the IT Service Management approach and the business services to be offered by the IT Service Provider (whether an internal IT department or an external service provider ).
Last, business continuity and disaster recovery as well as data center migration projects receive invaluable data from accurate and always up-to-date service models. Comparing the configuration of existing business services to those created in their image for redundancy or migration purposes is easy. Understanding the configuration prior to initiating a project is also straight-forward.
Business Services is the leading Wireless Internet Service provider in South Africa. We own our own Network and don’t rely on any third part suppliers to deliver the connection to your premises which means we can offer you the best turn around on support and installations can be done with no time.
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Those plans appear to have been hatched by Bain & Company, as IBM engaged the consultancy for a dose of the business services the letter we’ve seen claims IBM is very good at doing all by itself. … Read More..Read More →