Rapid technological advancements, growing competition and increased customer expectations have made a marketer’s job tougher than ever before. IT departments and IT service providers may only deliver IT services, or may also be providers of business services. You can perform initial mapping of multiple or single business services in your organization using a method that best suits you. From there, we’ll present solutions that leverage your resources and help you regain a sharp focus on your business.
Business Service management(BSM) takes IT to the next level of service management maturity. BSM solutions and ITIL practices work together to help you manage IT from a business perspective. The core of ITIL service management practices focus on demonstrating business value. The solution can put you ahead of the curve when it comes to implementing ITIL best practices.
The demands on businesses today are immense, for instance, the need to constantly innovate and … Read MoreRead More →